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How to Book a Product or Design Consultation at instantprint

How to Book a Product or Design Consultation at instantprint

Read Time: 2 Minutes

instantprint

04 May 2020

Here at instantprint, we truly believe that communication is key to creating a successful business. That’s why we've made it even easier to book a consultation with one of our print experts!

This service has been created to help our customers get to know us better and to be able to offer advice about anything and everything, from creating a print-ready file to discussing our new product ranges.

You can also use the consultations as part of our design service. If you are currently working with a designer who is creating your artwork, or if you would just like to find out more about this service then feel free to book a slot.

Whether you'd prefer to chat online or over the phone, this consultation service puts you in direct contact with one of the friendly members of our team and we'll endeavour to fulfil all of your online printing needs

The team that will be leading these consultations are part of our award-winning customer service team. (Anything they don’t know about print is really not worth knowing!) They are fully trained in all aspects of online printing and will be able to help you with whatever questions you have.

How it Works

It is really simple to book a consultation and you can do so in these 3 easy steps:
 

Book Your Appointment 

To book your appointment, all you need to do is visit our booking service here! You choose between a product consultation, where our client services advisors will give you bespoke advice and guidance on your print, or the design team, who can answer artwork related questions and work with you to create your ideal print design.
 

Pick a Time That Works for You 

Along with picking a time and date that you're free to chat, if you have something in particular that you would like to talk to us about then just let us know in the message option when selecting a time so the advisor can have time to prepare for your consultation.
 

Get Ready to Chat with Us

When it is your time to consult with us, depending on what option you have picked, join us for a chat by opening your link or get ready to answer your call. The initial consultations last for roughly 15 minutes but feel free to let us know if you would like a longer slot.
 

What to Talk to Us About

We can answer any print or artwork related questions, so here is just a taster of what we can help you with:

  • How to create artwork that can be printed online

  • Questions about our product ranges

  • How to choose which paper stock to print on

  • How to use our design online tool

  • How to place an order online

  • To discuss our design service

 

So what are you waiting for? Book a free one-to-one consultation with one of our advisors now!

Duncan Tyler

About the Author

Hi, Duncan here. I'm the Customer Service Manager here at instantprint. I help my team deliver the high level of customer experience that instantprint is known for!