The People Behind the Print

Our talented team members are hand-picked for the delight they take in helping you to flourish.

Meet the Team headerMeet the Team header

The Print Experts

Our Customer Service advisors can help you with questions about our products, process and delivery

Harry Customer Service Coordinator
Alice Head of Customer Experience
Jasmin Customer Service Chat Team Leader
Corey Customer Service Advisor
Nathan R Customer Service Advisor
Lucy Customer Service Advisor
Nathan Customer Service Chat Advisor
Robyn Customer Service Advisor

Meet Duncan, Customer Service Manager

Duncan empowers our customer service advisors by giving them the confidence and knowledge required to answer any questions that might come their way. He came to instantprint in 2013 after leading a customer retention team at Virgin Media, where he worked for 8 years.

“At instantprint, it’s our mission to ensure each customer has an easy and straightforward experience when ordering print online and our customer advisors are central to this. Supporting the team means supporting our customers, and I could not be prouder of what we’ve achieved so far.”

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Meet Duncan, Customer Service Manager

Duncan empowers our customer service advisors by giving them the confidence and knowledge required to answer any questions that might come their way. He came to instantprint in 2013 after leading a customer retention team at Virgin Media, where he worked for 8 years.

“At instantprint, it’s our mission to ensure each customer has an easy and straightforward experience when ordering print online and our customer advisors are central to this. Supporting the team means supporting our customers, and I could not be prouder of what we’ve achieved so far.”

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The Studio Experts

Our trained team of Graphic Designers look over your design before it goes to print and check it against a 10 point check list

Ash Artworker
Leanne Head of Studio
Jess W Proofing Team Leader
Nathen Artworker
Chris Artworker
Charlotte Artworker
Keyan Artworker
Amy Artworker
Holly Artworker
Kellie Artworker
Mark Artworker
Jess Artworker
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Meet Amy, Personal Artworker

Amy is one of the Personal Artworkers at instantprint. An integral role, she advises customers on how to create or amend their artwork to make sure it’s ready for print. After customers order, she also sets artwork up for print and makes small amends so it prints perfectly.

She started working at instantprint in March 2015 after graduating from Sheffield Hallam University in 2011 with a BA Hons in Graphic Design. She was on the same course as Kirsty and Leanne who also work at instantprint.

Meet Amy, Personal Artworker

Amy is one of the Personal Artworkers at instantprint. An integral role, she advises customers on how to create or amend their artwork to make sure it’s ready for print. After customers order, she also sets artwork up for print and makes small amends so it prints perfectly.

She started working at instantprint in March 2015 after graduating from Sheffield Hallam University in 2011 with a BA Hons in Graphic Design. She was on the same course as Kirsty and Leanne who also work at instantprint.

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HQ

The people behind the website, and general goings on at instantprint HQ

Ryan Graphic Designer
Jess Content Executive
Jon Head of instantprint.
Laura Brand Manager
Jeff Production
Sean Trainer
Neil Digital Print Team Leader
Ceirion Web Developer
Becky Community Manager
Jennie Creative Lead
Craig Marketing Executive
Jonathan Product Coordinator

Meet Kirsty, Design Online Graphic Designer

Kirsty is our Design Online Graphic Designer, meaning she creates of all of our free design templates that you can customise with our online tool. She graduated with a degree in Graphic Design from Sheffield Hallam University in 2012. Her instantprint journey began in 2015 in the Studio team before joining the Creative team in her current role in 2018.

“I started my journey with instantprint in the Studio team, meaning I’ve seen hundreds (if not thousands) of customers’ artwork. This has helped me to create free design templates that customers really want!”

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Meet Kirsty, Design Online Graphic Designer

Kirsty is our Design Online Graphic Designer, meaning she creates of all of our free design templates that you can customise with our online tool. She graduated with a degree in Graphic Design from Sheffield Hallam University in 2012. Her instantprint journey began in 2015 in the Studio team before joining the Creative team in her current role in 2018.

“I started my journey with instantprint in the Studio team, meaning I’ve seen hundreds (if not thousands) of customers’ artwork. This has helped me to create free design templates that customers really want!”

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