The People Behind the Print

Our talented team members are hand-picked for the delight they take in helping you to flourish.

Meet the Team headerMeet the Team header

The Print Experts

Our Customer Service advisors can help you with questions about our products, process and delivery

Harry Customer Service Coordinator
Alice Head of Customer Experience
Jasmin Customer Service Chat Team Leader
Corey Customer Service Advisor
Nathan R Customer Service Advisor
Lucy Customer Service Advisor
Nathan Customer Service Chat Advisor
Robyn Customer Service Advisor

Meet Duncan, Customer Service Manager

Duncan empowers our customer service advisors by giving them the confidence and knowledge required to answer any questions that might come their way. He came to instantprint in 2013 after leading a customer retention team at Virgin Media, where he worked for 8 years.

“At instantprint, it’s our mission to ensure each customer has an easy and straightforward experience when ordering print online and our customer advisors are central to this. Supporting the team means supporting our customers, and I could not be prouder of what we’ve achieved so far.”

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Meet Duncan, Customer Service Manager

Duncan empowers our customer service advisors by giving them the confidence and knowledge required to answer any questions that might come their way. He came to instantprint in 2013 after leading a customer retention team at Virgin Media, where he worked for 8 years.

“At instantprint, it’s our mission to ensure each customer has an easy and straightforward experience when ordering print online and our customer advisors are central to this. Supporting the team means supporting our customers, and I could not be prouder of what we’ve achieved so far.”

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The Studio Experts

Our trained team of Graphic Designers look over your design before it goes to print and check it against a 10 point check list

Leanne Head of Studio
Jess W Proofing Team Leader
Chris Artworker
Charlotte Artworker
Keyan Artworker
Amy Artworker
Holly Artworker
Mark Artworker
Jess Artworker
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Meet Amy, Artwork Support Coordinator

Amy leads our Personal Artworkers, a team of artwork support advisors who can help with a range of artwork questions and checks before and during your order. Whether it’s help setting a file up for print or checking your document for bleed and resolution, Amy’s team are happy to advise!

She started working at instantprint in March 2015 after graduating from Sheffield Hallam University in 2011 with a BA Hons in Graphic Design. She was on the same course as Kirsty and Leanne who also work at instantprint.

Meet Amy, Artwork Support Coordinator

Amy leads our Personal Artworkers, a team of artwork support advisors who can help with a range of artwork questions and checks before and during your order. Whether it’s help setting a file up for print or checking your document for bleed and resolution, Amy’s team are happy to advise!

She started working at instantprint in March 2015 after graduating from Sheffield Hallam University in 2011 with a BA Hons in Graphic Design. She was on the same course as Kirsty and Leanne who also work at instantprint.

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HQ

The people behind the website, and general goings on at instantprint HQ

Jess Content Executive
Jon Head of instantprint.
Laura Brand Manager
Jeff Production
Sean Trainer
Neil Digital Print Team Leader
Jennie Creative Lead
Craig Marketing Executive
Jonathan Product Coordinator

Meet Jess, Content Executive

Jess is our Content Executive, meaning she writes the copy for our blogs, emails, campaigns, website, social media, print and more. She graduated from The University of Sheffield with a degree in English Language and Literature in 2016. After working in education and copy editing, her instantprint journey began in 2018 where she has grown as a copywriter.

“My absolute favourite thing about writing for instantprint is getting to help small businesses through the website and the blog – making it easier for them to create print that shows off their personality and that’s going to have a big impact on their growth and success.”

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Meet Jess, Content Executive

Jess is our Content Executive, meaning she writes the copy for our blogs, emails, campaigns, website, social media, print and more. She graduated from The University of Sheffield with a degree in English Language and Literature in 2016. After working in education and copy editing, her instantprint journey began in 2018 where she has grown as a copywriter.

“My absolute favourite thing about writing for instantprint is getting to help small businesses through the website and the blog – making it easier for them to create print that shows off their personality and that’s going to have a big impact on their growth and success.”

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